Field Help (and Fields) and Help in General

In NetSuite, you will notice that there are fields everywhere on a record page.  The fields are attributes that tracks a particular piece of data for that particular object.  Fields can be system-defaulted or custom.  Some fields can behave differently than others.  For instances, the quantity subfield in an item record is system calculated and it cannot be changed on the record page, instead, it has to be done through adjustments.  Most fields you see can be edited and some are locked.  There are business reason behind why certain fields are locked vs open and that would largely depend on your company's decision.

One tip to keep in mind is that every field label is also a link that loads up a pop-up help window.  Some pop-up may be blank and that may due to your administrator have yet to put anything in for it.  Most default NetSuite field would have a field help filled out.  When used properly, field help can be a good source of documentation because the user can understand, on the spot, what that field meant within the business.

You may also use the Help button on the top right hand corner of every NetSuite page.  This is the searchable knowledge, it can be overwhelming at first but these are the official documents created by NetSuite and is usually a good place for referencing the industry standards.  The help page will auto filter to the relevant articles to what you were viewing.  You can also tab into SuiteAnswer in Support tab under the breadcrumb menu where you find pre-recorded videos, release notes, and a bunch more other self-service stuff.



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